How to Recover from the Trojan Horse Warning that Some Anti-Virus Programs Cause

1. Copy the data file(s) to another location, such as a network or a USB drive
• It is located in C:\Program files\Twtk30 (by default) and is called Test data.mdb. Also copy any that you created, which could be called anything.
  
  
2. Uninstall the ToolKit and your anti-virus program
• Start – Control Panel – Add/Remove Programs
  
  
3. Delete the C:\Program files\Twtk30 folder
   
   
4. Reinstall the ToolKit
• Leave the checks in the boxes and click Finish when done installing
• Allow the computer to restart (leave the CD in the drive until after you have restarted the ToolKit in Step 11)
  
  
5. Save the file located here into the C:\Program files\Twtk30 folder, replacing the existing one
• Use C:\Program files (x86)\Twtk30 for 64-bit computers)
  
  
6. Click here to download the patch file to bring your program up to date. Please follow the directions below. (If you have a 64 bit version of Windows Vista, see below Step 11 for those instructions.)

• Run the file (you may have to save it first.)
• Make sure that the window indicates it will be Unzipped to folder “C:\Windows\System32”.
• Click on Unzip.
• Click on OK that three files were unzipped successfully.
(If the files do not unzip properly, change the unzip location to C:\ and then copy the files from there into C:\Windows\System32)
• Close the WinZip Self-Extractor
• Click on Start – Run (In Vista, click on Start – All Programs – Accessories – Run)
• Type regsvr32 cscmd32.ocx
• Click on OK
• You should see a message whose last word is “succeeded.” Click on OK.
• Click on Start – Run (In Vista, click on Start – All Programs – Accessories – Run)
• Type regsvr32 csspin32.ocx
• Click on OK
• You should see a message whose last word is “succeeded.” Click on OK.
• Click on Start – Run (In Vista, click on Start – All Programs – Accessories – Run)
• Type regsvr32 cstext32.ocx
• Click on OK
• You should see a message whose last word is “succeeded.” Click on OK.

3. Disable the CrypKey service
• Click on Start
• Right click on My Computer
• Click on Manage
• Double click on Services and Applications
• Double click on Services
• Double click on Crypkey License
• Click on Stop
• Drop down the Startup Type control and choose Disable
• Click on Apply
• Click on OK
  
  
4. Copy your data file(s) from the alternate location back into the C:\Program files\Twtk30 folder
   
   
5. Reinstall your anti-virus software
   
   
6. Create an “exclusion” for C:\Program files\Twtk30 and its subfolders in your anti-virus program
• If you use Norton, click here for instructions
• If you use Kaspersky, click here for instructions
• If you use another program, check with the program’s manufacturer or help function for instructions
  
  
7. Start up the ToolKit and test it out

Instruction for 64-Bit Computers:

1. Save the downloaded files from Step 6 above into your Downloads folder
2. Click on Start – Computer
3. Click on the triangle next to your user name (it might be “Owner”) on the left in the Folders section
4. Click on the Downloads folder
5. On the right side, click on the first “CS” file. Hold down SHIFT and click on the last of them. They should all be highlighted.
6. Point the mouse inside a highlighted file and right-click. Choose Copy
7. On the left side of the screen, double click on Drive C: and then on Windows
8. Right click on SysWOW64 and choose Paste. Accept all changes
9. Close the window and go back to your desktop
10. Right click on an empty place on your desktop and choose New – Shortcut – Browse
11. Click on the triangle next to Computer if you don’t see Drive C:. Double Click on Drive C: - Windows – System32 – Cmd.exe - OK
12. Click on Next – Finish
13. Right click on the new icon and choose Run as Administrator
14. Type “regsvr32 C:\Windows\SysWOW64\cscmd32.ocx” (without the quotes)
15. Hit the ENTER key on your keyboard
16. Click OK (Assuming you get a “succeeded” message. If not, let me know.)
17. Repeat steps 27 to 29 twice, replacing the right side with csspin32.ocx and then cstext32.ocx
18. Type exit and hit ENTER to close the Command Prompt window
19. Return to Step 7 in the instructions above
20. If it is not in there already, put the ToolKit CD in the drive, if it is not there already. If a window comes up or the ToolKit tries to re-install, cancel it.
21. Open the ToolKit using the icon on your desktop
22. If a window comes up talking about the publisher not being verified, take out the check on the box asking if you want to see it every time the program runs and click on Run
23. If a small window comes up to install parts of the program, click OK and allow it to run
24. When that is done, the program should run
25. Click on Data Entry
26. A window will come up complaining about a file or path not being found. Click OK
27. Click on Change Database file
28. Double-click on Test Data.mdb and click OK
29. You should see the Generic Types group